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Two ways to reset your password:

1.  MyPassword:    Click here to access MyPassword.   
     This requires that you have a profile which is a set of three security questions on file.   
    
New students: click here for instructions on setting up your profile..
 
     -- OR --

2.  Request a temporary password A temporary password will be sent to your non-UTB email account currently on file with the university.
 
     FIRST, Add helpdesk@utb.edu as a contact in your non-UTB email account 
          so the email with your temporary password does not go into your junk/spam folder.

     SECOND, click here to request a temporary password and enter the following:
           -  First Name  (enter exactly as on file)               
           -  
Last Name  (enter exactly as on file) 
           -  Username  (initials and student ID number; e.g., JD0380001)
           -  NON-UTB email address already on file with the university.
           -  Access your personal email account to retrieve the temporary password.  
           -  Use the temporary password to setup a MyPassword profile 
                    following
these instructionsUse the temporary password when
                    editing your profile.  You may wish to cut and paste the 
                    temporary password received
.
This will allow you to use 
                    the MyPassword tool in the future if needed.


After you know your password, click here for additional login help

If you are unable to access your account using the above steps,
 click here to submit a help request, email helpdesk@utb.edu or call 956-882-4357.


Related articles:  
Change Your Email Address, Mailing Address and Phone Number Via UTB Online
System Access - UTB Online - Blackboard - Webmail - etc