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Two ways to reset your password:

1.  MyPassword: This requires that you have a profile which is a set of three security questions on file (created during orientation).   
    
Click here to access MyPassword
 
     -- OR --

2.  Request a temporary password A temporary password will be sent to your non-UTB email account currently on file with the university.
 
     a.   FIRST, Add helpdesk@utb.edu as a contact in your non-UTB email account 
           so your temporary password does not go into your junk/spam folder.

     b.   Click here to access the temporary password site and enter the following:
               -  First Name  (enter exactly as on file)               
               -  
Last Name  (enter exactly as on file) 
               -  Username  (initials and student ID number; e.g., JD0380001)
               -  NON-UTB email address already on file with the university.
               -  Access your personal email account to retrieve the temporary 
                       password.  
               -  Use the temporary password to setup a MyPassword profile 
                       following
these instructionsUse the temporary password when
                       editing your profile.  You may wish to cut and paste the 
                       temporary password received
.
This will allow you to use 
                       the MyPassword tool in the future if needed.